BILATERAL has been a preferred International and Local strategic partner in providing customer service solutions to the communications industry for over 9 years. Solutions include wireless customer service and telecom technical support.

Our expertise has helped industry leaders manage all aspects of the customer lifecycle effectively, reducing costs and improving customer loyalty.

Our customer and workforce strategies can help improve your business with solutions for:

Customer support, billing inquiries and technical support Up sell, cross-sell and new product introduction support Customer retention Retail Support.
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